Continuing on from last month where we discussed the benefit of VRS in document processing, this...
Since March 2020 the distributed workforce has become normal for most industries with a high proportion of office based employees. Many companies adopted short term solutions potentially relying on the goodwill of employees to go ‘above and beyond’ to maintain business processes. With the likelihood of restrictions continuing for some months and the real potential for another wave of increased social distancing measures, businesses are now looking at a more permanent distribution of their employees (often referred to as the ‘new norm’) and are identifying the business processes to be adapted, streamlined and optimised for use by personnel based at home. As an example of just how technology can be quickly utilised to enable a simple process of mail distribution to employees, our partners at DocuWare recently hosted a webinar showing a ‘30 minutes to operational’ company mail distribution workflow.
Although just one small example, hopefully this webinar can demonstrate just how easy it can be to start converting a current manual process to a ‘2020 and beyond’ application supported process. What this particular webinar does not expand on though are the additional benefits to processing any document into an ECM (Electronic Content Management) platform – permanent archive of the item received which can be shared instantly with personnel around the globe (not just the office next door), audit trail / evidence that the intended recipient has reviewed the content and the ability to create relationships (via the index values) that can be searched for retrieval in context of projects, companies, senders, date etc.
Should this webinar raise any questions about your current platform’s automated or manual processes and you wish to discuss how technology could enhance your business now and in the future, please contact us at PacSol. We are here to assist and support your business through either the review / refinement of current processes or even starting a whole new digital transformation path through our 25 years of experience.
Toby Gilbertson, Customer Services Manager. July 2020
